Boiler Servicing across the North East
An annual boiler service from a Gas Safe registered engineer, booked for a day that suits you. We cover Newcastle, Sunderland, Durham, Hartlepool, Darlington, Middlesbrough and the villages in between from our base in Castle Eden.
Most people only think about the boiler when it stops. A service once a year is how you stop that happening in January, and it is also what Baxi, ATAG and every other manufacturer ask for to keep the warranty on a newer boiler valid.
Or tell us what you need
Fixed price agreed before any work starts. Gas Safe registered, family run.
Or call us on 0191 527 3498
What is included
- Visual check of the boiler, the flue and the pipework around it
- Flue gas analysis with a calibrated analyser, so we know the boiler is burning cleanly
- Gas rate and working pressure checked against the manufacturer figures
- Case seals, burner, heat exchanger and ignition inspected and cleaned where needed
- Condensate trap and pipe checked, because a blocked one is the most common winter call out
- Safety devices tested
- System pressure and the expansion vessel checked and topped up
- A written service record, which is what the manufacturer wants to see to keep your warranty
A service normally takes forty five minutes to an hour. If we find a fault we tell you what it is and what it would cost to put right before we do anything, and you decide.
Service, gas safety check, or a plan?
Where we service boilers
Not listed? We travel across County Durham, Tyne and Wear and Teesside, so ring and ask.
Questions people ask
How often should a boiler be serviced?
Once a year. Manufacturers require an annual service to keep the warranty valid on a newer boiler, and on an older one it is the check that catches a cracked seal or a weak expansion vessel before it becomes a breakdown.
Can you service a boiler that someone else fitted?
Yes. We service every make and model, whoever installed it. We are Baxi and ATAG approved, so those two are serviced to the manufacturer procedure, but we work on Worcester, Vaillant, Ideal, Glow-worm, Viessmann and the rest just as often.
How quickly can you come out?
Usually within the week, and often sooner outside the winter rush. Tell us the day that suits and we will do our best to fit it. If the boiler has stopped altogether that is a repair rather than a service, and we treat those as urgent.
How long does a boiler service take?
Around forty five minutes to an hour for a combi. A system or heat-only boiler with a cylinder takes a little longer because there is more to check.
What is the difference between a boiler service and a gas safety check?
A service looks after the boiler so it keeps working. A gas safety check is a legal inspection of every gas appliance in a rented home and produces the CP12 certificate a landlord has to give the tenant. If you are a landlord we can do both on the same visit.